Total Care Solutions

Total Care Solutions "TCS" allow Technology Mechanics to provide your company with a proactive approach to supporting your computer network.

The TCS is built around three main principles:

Value

A Total Care Solution offers the best value for your I.T. budget. All labor cost directly relating to diagnostics and repairs is covered under the TCS agreement. That means when you call us out to repair something on your network, you pay nothing. It is covered by the monthly TCS payment. In addition, we will come out to your site every month whether you have a problem or not to make sure your computer network is running smoothly.

Service

We provide unparalleled on-site and remote technical service and support. Our technicians have years of field experienced and understand the importance of a job well done.

Commitment

TCS clients are guaranteed a prompt, 4-hour maximum response time to all service calls. On average, we are on-site or remotely connected and servicing your requests in under 2 hours.

Technology Mechanics is committed to providing you with great value and the best service possible.

Here are a few more benifits that are included under our Total Care Solution:

Guaranteed priority 4-hour response to service calls
Labor cost for the diagnosis & repair of computer or network
problems
Monthly on-site checkups
Automated file backup configuration and setup
Monthly backup testing and verification
Free award winning anti-virus software for all of your computers
Free award winning anti-spyware software for all your computers
Technical phone support
Remote desktop assistance & support
Remote network monitoring & support
Free Web Content Filtering